Accessibility Statement

Effective Date: July 1, 2025

Grill2Go is committed to ensuring digital accessibility for all users, including people of determination (people with disabilities). We strive to make our website accessible and usable for everyone, regardless of ability or technology.

Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines help make content more accessible for users with visual, auditory, cognitive, and physical disabilities.

Accessibility Features

Our website includes the following features to support accessibility:

Clear and consistent navigation
Keyboard-friendly design
Text alternatives for images (alt text)
High-contrast design and readable fonts
Compatibility with screen readers
Resizable text and zoom-friendly layout
Mobile-responsive design

Continuous Improvement

We are continually working to improve the accessibility of our website. This includes regular testing and updates based on user feedback and changes in technology.

Feedback and Support

If you experience any difficulty accessing content or functionality on our website, or if you have suggestions to improve accessibility, please contact us:

Grill2Go Accessibility Team

📧 Email: grill2godxb@gmail.com

📞 Phone: +971-521950320 / +971-521814596

📍 Office: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE

Kitchen Location: Spaces Kitchens, Kitchen Center at WH63, Al Quoz 3, Dubai UAE

We aim to respond to accessibility inquiries within 2–3 business days.

Third-Party Content

While we strive to ensure full accessibility, some third-party content or integrations (e.g., maps, payment gateways) may not fully comply. We are working with these partners to improve usability where possible.

Applicable Standards

This statement is made with reference to:

WCAG 2.1 guidelines
UAE’s commitment to inclusion under Federal Law No. 29 of 2006 concerning the Rights of People of Determination
Local and international best practices for digital inclusivity

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]